Terms of Service

Jetstall lets businesses build and run an online store: pages, products or a menu, ordering, chat and related tools. We host your store at an address on our domain, or on your own domain where your plan includes it.

You can build and preview your store for free. Your store becomes visible to the public only after your first payment is confirmed.

You must be at least 18 years old and able to enter a binding agreement, and the information you give us must be accurate. If you open an account for a business, you confirm you are allowed to act for it.

You are responsible for keeping your password safe and for everything done through your account. Tell us right away if you think someone else has accessed it.

Starter: US$14 per month. Pro: a one-time setup fee of US$150, then US$39 per month. Business: a one-time setup fee of US$250, then US$99 per month. On Pro and Business the first month is included with the setup fee. Paying for 12 months at once costs 20% less, rounded down to the dollar. Plan limits (such as the number of products, pages and languages) are shown in your dashboard.

Subscriptions are paid in advance by Whish transfer to +961 78 914 570. A payment counts once we have received it and confirmed it in your dashboard. Each confirmed monthly payment covers one month from the end of your current period.

We may change our prices. We will tell you at least 30 days before a change applies to you, and the new price starts from your next period after that notice.

If a monthly payment isn't confirmed by the end of your period, your store stays online for a 3-day grace period. After that it goes offline until you pay. Your dashboard and your data remain available to you.

If a store stays offline for more than 90 days, we may delete it after notifying you on the WhatsApp number or email linked to your account.

A promo code can be used once per store, before its first payment. Starter codes give 20% off the first month; Pro and Business codes give 10% off the setup fee. Codes have no cash value, can't be combined, and may expire or be withdrawn. Misused codes may be cancelled.

On the Pro and Business plans we build your store from the content you send us. Pro includes 2 change requests per calendar month and Business includes 4; unused requests don't carry over. A change request is a reasonable edit to existing content or layout, not a new project. You can also make small edits yourself at any time.

The setup fee is not refundable once we have started building your store.

You keep ownership of everything you add to your store: text, photos, logos, prices and product information. You give us permission to store, copy, display and adapt it (for example, resize images or extract colors from your logo) only to run and show your store.

You confirm you have the rights to everything you upload, and that your content is accurate and lawful. We may remove content that breaks these terms.

When a customer orders from your store, the sale is between you and that customer. Jetstall is not a party to it. Payments from customers (cash on delivery, Whish transfer or Whish Pay) go directly to you; we never hold your customers' money.

You are responsible for your products and services, prices, delivery, refunds and returns, taxes, and following the laws that apply to your business, including consumer protection rules. You must handle your customers' personal information as described in our Privacy Policy and only to serve them.

You may not use Jetstall to sell or promote anything illegal, including weapons, drugs, counterfeit goods, stolen goods, or content that infringes someone else's rights; to run scams, gambling or adult services; to send spam; or to harm, overload or try to break into our service or other stores.

We may suspend or close a store that breaks these rules. Where we can, we'll tell you first and give you a chance to fix it.

We work to keep the service running and your stores fast and safe, but we can't promise it will never be interrupted. We may carry out maintenance and improve, change or remove features. If we remove a major feature you pay for, we'll tell you in advance.

You can stop at any time by not renewing; your store goes offline when your paid period and grace period end. Payments already confirmed are not refunded for partial months. You can ask us to delete your store and data at any time.

We may end this agreement if you seriously or repeatedly break these terms.

The service is provided as it is. To the extent the law allows, we are not responsible for indirect losses such as lost profits, lost sales or lost data, and our total responsibility to you for any claim is limited to the amount you paid us in the 3 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit.

We may update these terms. If a change is significant, we will tell you at least 14 days before it applies. Continuing to use the service after that means you accept the new terms.

These terms are governed by the laws of Lebanon, and the courts of Beirut have jurisdiction over any dispute, unless the law where you live gives you other rights.

Questions about these terms: message us on WhatsApp at +961 78 914 570.